FAQs

Whether you're looking for information on our services, pricing, or qualifications, you'll find the answers you need here.

General Restoration FAQs

How quickly should I call a restoration company after damage occurs?

Immediately. The faster you call, the more damage can be prevented. For example, water damage can cause mold growth in as little as 24–48 hours, so early intervention is critical.

Do you work with insurance companies?

Yes. We work directly with most major insurance providers to simplify the claims process and reduce stress for our customers

Restoration Service FAQs

What types of damage can you restore?

We handle water, flood, fire, smoke, storm, and mold damage restoration for both residential and commercial properties.

How long does the restoration process usually take?

The timeline depends on the extent of the damage. Minor water cleanups may take 1–3 days, while full fire or flood restoration may take several weeks. Our team provides a clear timeline after inspection.

Are your technicians certified?

Yes. Our restoration specialists are trained and certified, ensuring professional, safe, and effective service every time.

Cleanup Service FAQs

What is included in your odor removal service?

We don’t just mask odors — we use advanced deodorization techniques to eliminate smells from smoke, mold, pets, and water damage at the source.

Do you provide trauma or biohazard cleanup?

Yes. Our team offers compassionate, discreet trauma and crime scene cleanup with proper biohazard disposal to restore safety and peace of mind.

Can you handle hazardous material cleanup?

Absolutely. We are trained in the safe removal, sanitization, and disposal of hazardous and contaminated materials in compliance with safety standards.

Have more questions?

If you don't see the answer to your question, please don't hesitate to reach out to us directly. We're here to help, and we're always happy to answer any questions you may have.